Privacy Policy

1. Information we collect

We collect account information such as your name, email address, authentication details, organization membership, and settings.

We collect workspace content you provide, including projects, tickets, comments, files, agent configuration, credentials you choose to store, and connections to third-party services.

We collect usage and technical information such as device data, browser type, IP address, pages viewed, events, diagnostics, and logs needed to keep Ollys secure and reliable.

2. How we use information

We use information to provide the product, authenticate users, operate projects and agents, process requests, improve workflows, troubleshoot issues, secure the service, and communicate with you.

We may use aggregated or de-identified information to understand product usage and improve Ollys. We do not use customer workspace content for advertising.

3. AI processing

When you ask agents to work on tickets or connected data, relevant content may be sent to model providers or infrastructure services so the requested work can be performed.

You should not submit information to Ollys unless you have the right to process it and share it with the services needed to complete your request.

4. Sharing information

We share information with service providers that help us run Ollys, such as hosting, authentication, analytics, model, storage, email, logging, and security providers.

We may disclose information if required by law, to protect rights and safety, to prevent abuse, or as part of a merger, acquisition, financing, or sale of assets.

5. Retention and security

We keep information for as long as needed to provide Ollys, comply with legal obligations, resolve disputes, maintain security, and enforce agreements.

We use technical and organizational safeguards designed to protect information, but no internet service can be guaranteed to be completely secure.

6. Your choices

You may update account information, disconnect integrations, delete projects, or request help with access, correction, export, or deletion by contacting us.

Some information may be retained where required for security, legal compliance, backups, or legitimate business operations.

7. Contact

Questions about this policy can be sent to [email protected].